Curant Health's personalized medication management program works for summit medical patients

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The story of Mary and Frank, our patients

Mary and Frank from Asheville enrolled in Curant Health’s personalized medication management program in December 2015. We recently learned more about them, as well as their experiences with Curant Health, by speaking to their daughter, Debbie.

Mary and Frank are both in their 90s and live independently in their own home. They are Summit Medical Group patients, and each has a chronic illness. Frank has been diagnosed with Alzheimer’s disease and Mary is diabetic. With few relatives living close by, Mary has long acted as the primary caretaker for the couple.

Before coming to Curant Health, Mary managed all of the couple’s medication-related tasks, including scheduling refills, making multiple trips to the pharmacy each month and spending time each week to count and separate the couple’s medication by day and time into pill boxes. Since Mary and Frank are both on 7-8 medications, we learned this last task alone took several hours each week.

“It’s all right there – AM, Lunch, PM. All the meds are pre-sorted, and [my mom] doesn’t have to deal with all the pill bottles.”

Curant Health: a complete, personalized medication management solution

When Mary and Frank enrolled in Curant Health’s program, Connie was named as the couple’s patient care coordinator and has become a valuable member of their care team. Connie helps the couple proactively manage their prescriptions, working with their doctors to synchronize medication refills, schedule monthly medication home deliveries and carefully monitor Mary’s and Frank’s medication adherence and unwanted medication side effects.

According to Mary, the medication bubble packaging is the best feature of Curant Health’s personalized medication management program. She loves the way the packaging makes organizing and taking her medication simple. Says Mary’s daughter, Debbie, “It’s all right there – AM, Lunch, PM. All the meds are pre-sorted, and [my mom] doesn’t have to deal with all the pill bottles.”

“They really enjoy the ease of the home medication delivery,” Debbie continued. “Everything is much simpler for them now because they don’t have to dig out all of their pill bottles and run around town. I told my mom [when it comes to their medications] it’s great when you don’t have to do anything!”

Debbie summarized Curant Health’s personalized medication management services by saying, This program simplifies everything. I think it’s wonderful!”

Our patient satisfaction scores: Proof of success

Overall satisfaction rating of our patient services
Patients feel Curant Health's services were clearly explained at enrollment
Patients say their medication packages are delivered in good condition
Patients say their Patient Care Coordinator always takes time to answer their questions
Patients say their Patient Care Coordinator is always caring and compassionate
Patients say they will recommend Curant Health's services to others

Want to learn more about Curant Health's success with Summit Medical patients?

Kristin Lindsey
Sr. Marketing Director
klindsey@curanthealth.com
866-437-8040 ext. 253

 
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